Operations Management and Business Logistics
- UE Code EINGB333
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Dienstregeling
60Kwartaal 2
- ECTS-studiepunten 5
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Taal
Français
- Professor Merckx Gilles
This course provides a general introduction to operations and supply chain management. Operations Management studies the process by which inputs of materials, labor, capital and information are transformed into products and services which the consumers are willing to pay for. These processes can be managed well or poorly. Knowledge introduced in this course will help you understand the reasons for both. Business logistics is primarily concerned with the efficient integration of suppliers, factories, warehouses and stores so that merchandise is produced and distributed in the right quantities, to the right locations and at the right time, and so as to minimize total system cost subject to service requirements. This course will introduce you with the tools used in planning and coordinating a supply chain.
The main objective of this course is to introduce tools and techniques that are needed to understand operations and supply chain processes and to provide students with the ability to analyze and continuously improve these processes.
Critical and Integrative Thinking
Each student shall be able to identify key issues in a business setting, develop a perspective that is supported with relevant information and integrative thinking, to draw and assess conclusions. Assessment: case reports, final exam
Process Flow Analysis: Introduction to Manufacturing and Service Processes, Basics of process flows and bottlenecks, Little's law, Capacity Analysis.
Managing Process Flows under Variability: Introduction to Queueing theory, Application of Queueing theory.
Project Planning: Project planning tools(CPM).
Inventory Management: Economic Order Quantity (EOQ), Safety stock, Newsvendor model, Beer game and Bullwhip effect
Students would be expected to hand in homework on business cases that would be discussed in the class. These reports should be submitted as group assignments. The questions for each homework will be posted online on the course website on Webcampus. 3-4 (depending on the exact schedule) case reports to be submitted during the term.
Group case submissions (40%)
Written exam (60 %)
Course Pack: Contains the class lectures.
Textbook:Operations & Supply Management, 13th edition
Jacobs, Chase and Aquilano, McGraw Hill.