Transversal Projects

QualitY OF ADMINISTRATIVE Services

The Quality approach at UNamur also consists in a continuous improvement of its administrative services through self-assessments and a better coordination. 

THE objectiVES OF THE SELF-ASSESSMENT OF INSTITUTIONAL SERVICES 

• Allow the different services and their staff to reflect on their current functioning, on the quality of the provided services to the community and on the possible improvements for the service. 
• Receive advice and propositions from the community, but also from extern auditors, regarding the organization and functioning of the services. 

• Write an action plan for the next 5 years with suggested improvements on which the department can act and for which, finally, draft decisions could be presented to the Board. 

This activity is temporary on hold.