Historical background

The Quality Approach, which has been initiated at UNamur several years ago, has progressively set up in the different spheres of the university through a range of different initiatives of continuous improvement, as showed on the scheme below.

Hereunder, you'll find a list of other aspects, sometimes less evident, but not less remarkable in the field of quality and teaching quality led by the department : 

  • supporting the continuous improvement of processes used in general services
  • working on reviving the master programs
  • internationalizing programs: from mobility to added-value partnerships
  • providing training in "quality" for the Institution' staff to learn how to better apprehend a situation, understand a problem and find the best possible solution
  • conducting surveys and making statistics with a quality approach.