Student financial support management


The University of Namur has a student social unit. This unit intervenes at the request of the student and its mission is to assist and support him/her and to intervene, among other things, financially.

Categories of personal data processed and purposes of use

For the purposes of managing student financial aid, the University of Namur processes data in the following categories

  • General identification data [category including the following type of data: surname, first name, postal address, e-mail addresses, copy of identity card, passport photograph, telephone number, etc.]
  • Identifiers assigned by UNamur [category grouping the following type of data: student number, internal matriculation number, eID for access to internal resources, access card identifiers, student card number ...].
  • Data relating to the student's academic career [category grouping the following type of data: data relating to the student's academic career, annual programme of study - teaching units followed -, marks, credits, honours, diplomas obtained, country of issue of the diploma(s), opinions of the selection boards, disciplinary decisions and appeals, final year's work, internships carried out...]
  • Family status data [category grouping the following type of data: marital status, data on parents, guardians and spouses, household composition, children...]
  • Social data [category grouping the following type of data: data relating to the receipt of a study allowance from the Wallonia-Brussels Federation, social assistance from a CPAS, family allowances, maintenance payments and the income/resources of parents, guardians and spouses, the granting of a scholarship by the University or another entity ...]
  • Financial data related to the enrolment of students and doctoral candidates [category regrouping the following type of data: data related to the payment of tuition fees, to the granting of a scholarship, to Annex 32 and to the proof of income of the guarantor (for non-EU students who cannot be financed) ...]
  • Data on loans granted to students [category grouping the following type of data: dates, duration and purpose of the loan, data on the terms of repayment of the loan ...]
  • Bank and financial data of natural persons [category gathering the following type of data: bank account number, IBAN code ...].
  • Payment data [category grouping the following type of data: data relating to a transaction, amount, date of payment, debtor, creditor, purpose of the transaction ...].

This data is used for :

  • The follow-up of requests for information received from students on the assistance they could receive from the University of Namur and/or other organisations
  • The steps necessary to examine the merits of requests for aid submitted to the University of Namur (in view of the student's financial and family situation as well as his or her academic data), to follow up on them, to analyse existing alternatives if necessary, and to ensure that the decision taken is implemented
  • Management of loans granted to students, including recovery of unpaid loans
  • Administrative, accounting and financial management of the granting of aid in its various forms (reduction of tuition fees, granting of a non-refundable allowance, student loan)
  • Providing information in the event of legally required budgetary controls
  • Issuing certificates to students concerning decisions on their applications for aid
  • To produce statistics in order to gain a better understanding of the activity and needs of the students and the Unit

Bases for the lawfulness of data processing

  • Within the framework of the University's mission in terms of assistance to students, for the management of requests for financial assistance made by students in accordance with the Décret Paysage (article 105) and the law of 3 August 1960 granting social benefits to universities and similar establishments: the processing activity is carried out because it is necessary to carry out a mission of public interest as defined below (article 6, 1, e) of the GDPR).
  • In the context of the examination of loan applications and, where applicable, the execution of the loan contract: the activity is necessary for the performance of a contract with the person whose data are processed or to carry out measures taken with a view to concluding a contract at that person's request (Article 6, 1, b) of the GDPR).

Categories of data subjects

The categories of persons whose data are processed for the purposes of the activity are as follows:

  • Registered students
  • Family members and/or persons informed about the composition of the student's household

Data sources

The data included in the processing activity come from the following source(s):

  • The person himself/herself provided the data
  • The data is generated by an activity of the person
  • The data is contained in a university database
  • The data is provided by a third party or comes from a third party database

Date recipients 

The data are processed only by persons and services of the University for the purpose of carrying out the activity. The internal recipients of the data belong mainly to the following category

  • University administrative services staff

Depending on the type of request submitted to the Student Welfare Unit and in consultation with the student, the data may be sent to the following external bodies or authorities

  • The Department of study allowances and loans of the Wallonia-Brussels Federation (in the event of follow-up of the application, complaint relating to the decision, possible revision)
  • The C.P.A.S. (in case of "support" of a request for intervention, granting of an intervention by the CPAS)
  • Any organisation, service, authority or person with whom the student requests that the Student Welfare Unit collaborate

In addition, data may be communicated, to the extent necessary

  • To the authorities authorised to carry out a budgetary control of the University of Namur.
  • To third parties involved in a judicial or administrative procedure in the event of a dispute (recovery of a student loan, student fraud, etc.).

Characteristics of the processing

The retention period is determined according to the need to retain the data for operational purposes in accordance with the purpose of their use.  Data strictly related to the mission of the Student Welfare Unit are kept for the duration of the student's enrolment at the University and for a period of 10 years from the end of the academic year during which the last financial intervention was granted to the student in order to allow justification in the event of a budgetary inspection and fraud management. The data communicated in the framework of a request for information not followed by an intervention of the Student Welfare Unit are deleted at the end of the academic year.

Rights of data subjects

Data subjects have rights which are described on the page Any request or question relating to the files handled by this Unit can be addressed to .