Lost or stolen documents

This should be done as promptly as possible in order to avoid any kind of fraud or pernicious act. It is sometimes possible (but rare) to find your lost papers at the police station if an honest person has found and taken them.

Declaration at the police station

When you come to deposit your complaint at the police station, list all the the important lost or stolen documents (passport, residence permit, bank card, University access card, library card...) give a description of your wallet, your bag, your jacket... in which your documents were.

A document will be submitted to you allowing you to go to the respective administration offices to have all of your papers redone.

Residence permit

If you have lost your residence permit or if it has been stolen, the first step is to go to the police station where a declaration will be issued for you. This document is only valid in Belgium.

You then go to the City Administration (at the Town Hall) with this declaration issued by the police in order to obtain a new residence permit.

Bank card

Dial the following number: +32-(0)70-344 344 to block your card (of an open account in Belgium). Report loss or stealing of your card to your bank.

Passport, National Identity Document

If you have lost your passport or National Identity Document or if it has been stolen, the first step is to go to the police station where a declaration will be issued for you. You will need to give your passport number.

Contact your country’s embassy in Belgium.

Other documents or items

Contact the respective entities.